Privacy Policy
At VOdds Casino, we value the trust and loyalty of our players. Protecting your personal data is a priority, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your data, giving you a clear understanding of how your information is managed while you use our services.
Data Processing
This Privacy Policy explains how VOdds Casino processes personal data in accordance with applicable gambling regulations and legal requirements. The processing of personal information is necessary for providing access to games, managing player accounts, and delivering related services.
VOdds Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.
Acceptance of this Privacy Policy is required in order to use our services. As this policy may be updated from time to time, we recommend reviewing it regularly. Continued use of VOdds Casino following any changes will be considered acceptance of the updated terms.
Collection of Information
We may collect a range of personal information through our website, including:
- Registration and communication data, such as your name, contact details, and identification documents provided during account creation or later interactions
- Records of communications through email, live chat, or other support channels
- Transaction and usage data, including deposits, withdrawals, betting activity, and website interactions
- Compliance documentation required for identity verification and regulatory purposes
Usage of Information
The personal data we collect may be used for the following purposes:
- Processing transactions and managing gaming activity
- Providing the services and support you request
- Carrying out verification and compliance procedures
- Sending promotional communications where you have given explicit consent
- Meeting legal and regulatory obligations, including anti-money laundering requirements
- Detecting, monitoring, and preventing fraudulent or unlawful activity
- Conducting research and analysis to improve our services and website performance
Marketing Communications
If you give your consent, VOdds Casino may use your information to send promotional materials relating to our products and services. You may opt out of receiving these communications at any time through your account settings or by contacting customer support.
Disclosure of Information
We do not sell or rent your personal data. However, your information may be shared in the following situations:
- Within our group of companies, where necessary for service delivery
- With trusted partners for operational support and compliance purposes
- With third-party service providers involved in areas such as payment processing and identity verification
All such disclosures are carried out under strict confidentiality and data protection obligations.
Data Security and Retention
VOdds Casino applies appropriate technical and organisational measures to protect your personal data and comply with relevant legal requirements. Your information will be kept only for as long as necessary to meet regulatory, legal, and operational obligations. This may include retaining certain data for at least five years after account closure, in line with anti-money laundering laws.
Cookies and Tracking
To improve your experience, VOdds Casino uses cookies and similar tracking technologies. These help us analyse website usage, improve site functionality, and support marketing activities. You can manage cookie preferences through your browser settings, although disabling cookies may affect certain features of the website.
Your Rights and Contact Information
You may have the right to access, correct, or request deletion of your personal data, subject to applicable legal requirements. You may also object to the use of your information for marketing purposes. If you have any questions, concerns, or requests regarding your personal data, you may contact our Data Protection Officer by email. Where GDPR applies, you also have the right to lodge a complaint with the appropriate supervisory authority.
This Privacy Policy reflects our commitment to protecting your privacy while maintaining a secure, compliant, and reliable gaming environment. If you need further assistance regarding your personal information, please contact us.